Store Policies

Belgian Shoes Return Policy
We do not exchange or refund worn shoes. When trying on your shoes, we recommend that you try them on a soft carpet. Shoes may be returned up to 30 days - unworn and not altered. If shoes are not to your full satisfaction, please fill out the exchange form and return shoes to Belgian Shoes. We do not refund any shipping charges on exchanges or returns.
Belgian Shoes Repair Policy
We provide a repair service for your Belgian Shoes. Please send us your shoes and note the areas which need to be fixed. Prices are determined by the amount of repair work necessary for each shoe. We will notify you by mail of price and repair time.
Belgian Shoe Color vs. Web Color
We publish our shoe photos for your reference only. The colors of our shoes on screen may vary depending on your monitor settings. When ordering shoes please pick your shoes based on color names and not on screen colors. Or come visit our Manhattan location to experience our shoes first hand.
Belgian Shoes is not responsible for inconsistancy of shoe color vs. screen and/or digital print out color.